Insurance Verification For Treatment At The Runway Recovery

Starting treatment can feel overwhelming. Worrying about cost and insurance on top of everything else can make it even harder to take that first step. At The Runway Recovery, our goal is to make insurance verification clear, simple, and fast so you can focus on healing.

What Insurance Verification Means

Insurance verification is the process of checking what your plan will pay for and what you may be responsible for before you start treatment.

When we verify your benefits, our team will:

  • Contact your insurance provider

  • Review your behavioral health benefits

  • Confirm what is covered for detox and residential treatment

  • Explain any expected out of pocket costs

This service is private, free, and usually completed in minutes.

Why Insurance Verification Matters

Taking time to verify benefits upfront helps you:

  • Avoid surprises on the first statement

  • Understand the real cost of care

  • Decide on the level of treatment that fits both your clinical needs and your budget

  • Start recovery with a clear plan for payment and coverage

For many families, this can be the difference between delaying help and starting treatment now.

Insurance Plans The Runway Works With

The Runway Recovery is in network with several major carriers, which often means lower costs and easier approvals for you.

We are in network with:

  • Anthem Blue Cross

  • Tricare East

  • Tricare West

  • TriWest Healthcare Alliance

  • MHN Managed Health Network

  • Blue Shield of California

We also work with many preferred provider plans. Even when a plan is out of network, many PPO policies offer meaningful coverage for care at The Runway.

These plans can include:

  • Cigna

  • Aetna

  • United Healthcare

  • UMR

If you are not sure how your plan is set up, our admissions team can walk you through your options in plain language.

What We Check During Verification

When you submit your insurance information through our verify your benefits form or by phone, our team will review key details such as:

  • Whether The Runway is in network or out of network for your plan

  • What your plan covers for detox and residential treatment

  • Any day limits for specific levels of care

  • Deductible and out of pocket maximum amounts

  • Copay or coinsurance for each day or stay

We then share those details with you in a clear summary so you know exactly what to expect.

How To Start Insurance Verification

You can begin verification in the way that feels easiest for you

  • Fill out the secure verify your benefits form on our site with your contact and insurance information

  • Call our admissions team to share your details by phone

  • Ask us to coordinate with a family member or trusted support person if they help manage your benefits

After that, our specialists reach out to your insurance provider, review your coverage, and contact you with a clear explanation of what your plan will cover at The Runway.

What Happens After Coverage Is Confirmed

Once we have verified your benefits, we can help you

  • Schedule admission for detox or residential treatment if The Runway is the right clinical fit

  • Plan travel and arrival to our Santa Ana location near John Wayne and LAX

  • Discuss aftercare consultation and follow up supports so you have a longer term plan beyond your stay

If it turns out that your plan will not cover treatment with us in a way that works for you, we will still offer guidance on alternative options whenever possible, because our priority is that you receive safe, appropriate care.

Want To Check Your Coverage?

If you or a loved one is considering treatment, you do not need to solve the insurance puzzle alone. Our team at The Runway Recovery is here to answer questions and help you start a recovery plan that is both clinically sound and financially realistic.

You can begin by using the verify your benefits form on our website or by calling our admissions line to speak with a specialist today.

 

Ready to Begin Again?

Fill out the contact form below and a member of our admissions team will reach out to you shortly.

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When Mental Health and Substance Use Collide: What “Dual Diagnosis” Really Means

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Life After Residential Care: Building a Bridge Back Home